Tier One - Applications Designed By You
Success Stories


Improvonia
Location: Maryland
Employees: 1 - 20
Established: 2009
Industry: Food/Beverage Services

Challenge:
Current model to manage inventory was manual and disjointed. Inventory levels where not efficiently tracked, orders were sent to vendors frequently and it was difficult to predict costs.

Solution:
Created an application that managed the full life cycle of inventory starting with the procurement of initial stock, through the usage of products, to automated re-ordering from suppliers. Additionally, management is able to monitor and report on inventory levels at any point in time, allowing better use of quantities on hand and increasing revenues by consolidating orders and reducing deliver times while optimizing shelf life.

Results:
Increase in customers More efficient operations Expense Reduction
253% 125% 42%
Accolade:
"TierOne’s complete dedication, punctuality with deliverables and continuous innovation made them a true asset to our firm. We highly recommend TierOne and will gladly work with them in the future."

Mythics
Location: Virginia
Employees: 75 - 100
Established: 2000
Industry: IT Services

Challenge:
Speciality need to manage license data distributed on thousands of client computers. Customers were not aware of expiring software license and facing compliance issues because of their inability to quickly assess license usage.

Solution:
Worked with the existing IT team to develop a remote client to be deployed on each machine that would independently operate and report usage of specific licensed products. This information was pushed to a centralized server which created a consolidated view of client statistics, reports and license volitions.

Results:
Broadened market More efficient operations Expense Reduction
750% 60% $125,000
Accolade:
" TierOne worked with our team from the onset to understand the business requirements and our business model. They then crafted system design that not only allowed us to develop Phase I, but include components of future development to bring greater functionality to our customers. "

JoyGems
Location: West Virginia
Employees: 1 - 20
Established: 2003
Industry: Retail Jewelry

Challenge:
Tracking customer orders from initial placement to fulfillment was being performed by hand. They needed an order management system, but off the shelf offerings had too many unnecessary features and was cost prohibitive.

Solution:
Developed a system to not only capture and manage orders, but allow visibility into purchasing trends and customer activities. We then created a module to target specific profiles of buyers to increase repeat business.

Results:
More efficient fulfillment Increase in repeat customers More accurate analysis
450% 180% 42%
Accolade:
" TierOne asked precise questions about my ideas and desires for what I wanted in a website and in no time they brought it to life. "

Congressional Candidate
Location: Non disclosed
Employees: 1 - 20
Established: 2007
Industry: Public Office

Challenge:
Need a portal to announce campaign notices as well as to communicate stance on issues. Wanted a better way to make the public aware of current issues and accept campaign donations.

Solution:
Worked with the office to create a site that brought important issues to the attention of voters in their district. Created reports to better analyze visitor traffic and track campaign donations.

Results:
Increase in web traffic More efficient contributions Reduced navigation
80% 92% 67%
Accolade:
"TierOne listened to our requirements and was able to enhance them to better achieve our goals and exceed our expectations. We are extremely pleased with their work and would not hesitate to call on them for any development needs both public facing and back office."

Arbor Crest
Location: Washington
Employees: 1 - 20
Established: 1982
Industry: Winery

Challenge:
Needed a delivery mechanism to process online orders and ship product to customers. Additionally required a better way to accept on line payments.

Solution:
Created a store front allowing customers to fill a shopping cart of items for seemless checkout. Validated the shipping address to ensure product was not sent to a "dry" state and improved the promotion of specialty products.

Results:
Increased on line sales Reduced shipping times Minimized manual payments
92% 60% 35%

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